Business configuration
Tenant identity, locations, schedules, users, permissions, knowledge, integration references and operational preferences.
Privacy notice
Your business data stays scoped, controlled and accountable.
This product notice explains the intended privacy model and is launch copy, not legal certification. Company identity, controller details, subprocessors and jurisdiction-specific terms must be approved before launch.
Data we handle
Customer interactions
Call and message metadata, recordings or transcripts with lawful notice, workflow inputs, outcomes and handoff summaries.
Controls and safeguards
Minimization and access
Collect only required data, apply tenant retention, avoid card data and raw secrets, and limit access with scoped roles and audited support.
Rights and deletion
Verified requests can access, correct, export or delete eligible personal data, subject to legal retention and fraud-prevention duties.
Launch obligations
Business responsibility
Each tenant configures lawful notice, consent, recording, retention, knowledge and permissions for its jurisdictions and use case.
Legal completion
Subprocessors, regions, purposes, company name, privacy contact, address and effective date must be published before activation.