Start with your everyday information
Bring your opening hours, services, prices, common questions and a contact for handoffs. You do not need a technical specification. Start with one location or type of enquiry.
The complete platform
An AI front office that can actually do the work.
Answer naturally, understand intent, consult live systems and complete approved actions—while the business stays in control.
How it fits your business
Agree the rules, then test
Choose what AI may answer or change and what needs staff approval. Test normal requests, mistakes and handoffs. Setup time depends on your software; confirm each provider connection before opening that channel.
See a typical request
A hotel guest asks about check-in; a service customer describes a job. AI uses approved information, collects details and can take the next permitted step when the required connection is available.
Keep your team in the loop
Staff handle exceptions, complaints, sensitive decisions and the service itself. They update business information and follow up on handoffs. The aim is less routine administration, not a promise to replace every receptionist.
Measure the time and cost
During a pilot, compare response time, missed enquiries, staff time and completed requests. Include setup, subscription, usage and provider costs. Savings depend on volume and the work automated; no fixed saving is guaranteed.
Expand after review
Start with the confirmed workflow, review the results with your team, then add channels or locations. A website demo does not mean every integration is ready for your business.
Clearly AI. Genuinely helpful.
Customers feel the human warmth—and always know an AI agent is helping.
Our agents speak naturally, reply across channels and complete approved work. Visible AI cues, disclosure controls and instant staff takeover keep the experience honest and reassuring.
- AI identity and recording disclosure by policy
- Phone, messages, email and booking actions together
- A real team member can join at any moment
One conversation engine
Connected across every customer touchpoint.
The same operational memory and safety policy follows the customer from message to call to confirmed action.
Phone & WhatsApp calls
Independent AI sessions answer many callers at once through configurable telephony and WhatsApp Business Calling providers.
Every conversation channel
Carry context across voice, WhatsApp chat, SMS, web chat and email without making customers repeat themselves.
Live operational data
Read approved PMS, dispatch, calendar, CRM and inventory data, then write changes through guarded actions.
Tenant-owned payments
Send each business's own secure payment links. The platform never needs to hold the merchant's funds.
Language without friction
Detect the caller’s language, respect locale formats and continue the same workflow naturally.
Human takeover
Transfer to an available browser or mobile softphone, create a callback, or send a concise handoff summary.
When two callers want one resource
Fast conversations. Conflict-safe operations.
Every call runs independently, but scarce rooms, seats, appointments and drivers use shared live availability. Short holds and atomic confirmation ensure only one caller can receive the last resource.
12 conversations liveVoice 6 · WhatsApp 3 · Chat 3
Caller A Room held for 4:00Caller B Alternative offered instantly
No double booking. No duplicate payment.
Control before autonomy
Every action has a boundary.
Businesses choose what the AI may read, suggest, perform automatically, or escalate.
Per-agent permissions and approval gates
Atomic inventory holds prevent double booking
Idempotent actions prevent duplicate charges
Full transcripts, action logs and source citations
Retention, consent and recording controls per region
Queue, overflow and callback policies by channel