You decide what AI may do
Agree what information it may use and which actions need approval. A booking or payment is complete only after the connected system confirms it. Begin with a limited task.
Trust center
Autonomy with explicit boundaries and evidence.
Security, privacy and operational safety are enforced by tenant scope, provider verification, permissions and auditable state transitions.
Know the limits before going live
People remain responsible
Name a person or team for uncertain answers, complaints and urgent situations. Test what happens when nobody is available or a connection fails. AI is not an emergency service.
Handle information deliberately
Decide what customer details are needed, who may see them and how long to keep them. Review consent and recording settings. Keep passwords, card details and sensitive records out of the public demo.
Review your actual setup
Ask which providers receive data, where it is processed and which controls and contract terms apply. Availability, retention and integrations depend on configuration. This page does not claim certification or automatic compliance.
Security architecture
Tenant isolation
Every record, call, message, credential reference, workflow and audit event is bound to one tenant.
Least privilege
Owners, staff, partner operators and platform operators receive only the roles and locations required.
Provider authenticity
Signed callbacks are checked before parsing; changed replays are rejected and exact retries are safe.
Responsible operations
Human control
Businesses can pause agents, require approval, define escalation and take over a specific conversation.
Payment separation
Payment links belong to each business. Spoken claims never replace provider-confirmed payment events.
Knowledge grounding
Only approved, fresh and audience-safe content may support an answer; insufficient evidence triggers escalation.